Privacy Policy —
bktk1 keeps your information secure

This Privacy Policy bktk1 Applies to all services, websites, and mobile applications on the platform. By using bktk1, you agree to the terms of this policy.

We believe transparency is the foundation of trust. That is why we clearly explain which of your data is used, how it is used, where it is stored, and what rights you have.

This Privacy Policy has been prepared in accordance with international data protection standards, including GDPR. We also comply with applicable laws and regulations in Bangladesh.

Various types of information are collected when you register and use bktk1's services. This data is used to improve your experience and maintain a safe gaming environment.

Information collected from you is used only for the purposes listed below. We never use your data for any other purpose without your consent.

• Account management: For registration, login, and identity verification.
• Service Delivery: To provide access to games, process bonuses, and complete transactions.
• Customer support: Resolving your complaints and enquiries.
• Security: For fraud detection, prevention of multiple accounts, and system security.
• Responsible Gaming: Monitoring unusual gaming behaviour and providing assistance when needed.
• Legal obligations: To comply with regulatory authority guidelines.
• Service Improvement: For analytical purposes to improve the platform experience.

Bktk1 never sells your personal data to third parties. In certain circumstances, limited information may be shared with trusted partners solely to deliver our services.

• Payment Providers: Only the minimum data necessary for transaction processing is shared. These partners operate under strict data protection agreements.
• KYC verification services: Regulated third-party services may be used for identity verification.
• Game software providers: Limited session data may be shared with game providers to ensure a safe gaming experience.
• Legal authorities: We may be required to disclose information under a court order or a valid request from a regulatory authority.

Bktk1 uses cookies on its website and app to personalize your experience and keep it seamless. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential cookies: These are required to maintain login sessions and keep core features functioning. They cannot be disabled.
• Functional cookies: Used to remember your preferences, such as language and theme.
• Analytics Cookies: Helps us understand user behavior and improve the platform.
• Security Cookies: Used for fraud detection and account security.

You can manage cookies through your browser settings at any time. However, disabling essential cookies may prevent some platform features from working.

Bktk1 uses industry-leading security technology to protect your data. Our security team monitors systems 24/7.

Please note that no system on the internet is completely impenetrable. You can also contribute to your own security by keeping your password confidential and reporting any suspicious activity to us.

We retain your information only for as long as necessary. Retention periods for different types of data are outlined below:

• Account information: For the duration of active account use and a minimum of 5 years after closure (as required by law).
• Transaction Records: 7 years (as required by financial regulatory obligations).
• Gaming logs: 3 years or as required by law.
• Customer support contact: 2 years.
• Marketing Preferences: Until you opt out.

As a bktk1 member, you have several important rights over your own data. We respect these rights and make them easy to exercise.

To exercise any of these rights, please contact our customer support. We will respond within 30 business days.

Bktk1 is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

Date of birth verification is mandatory at registration. If a member is later found to be underage, their account will be immediately closed and all collected data will be destroyed.

We may update this Privacy Policy as needed. For significant changes, we will notify you in advance via your registered email.

Continued use of the platform after any changes will be considered your acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

For any privacy-related enquiries, please contact us:

• Email: [email protected]
• Live Chat: Available 24 hours a day, 7 days a week
• Our FAQ section for answers to common questions.